Sutherland

Sutherland has been making news lately as they have been opening new sites in different parts of the country, thus offering more jobs. But alas, they seem to be getting their share of negative criticism. This, despite their efforts to expand and make themselves the top outsourcing company in the Phils. Check out this post from techgoss.com

Oh well....is there any company or should I say, call center that's perfect? I don't think there's any, since you can't please everyone. But management should at least listen to their people, not just during the start up days but even until the company has established itself in the BPO industry.